CEOI MEMBER SINCE 2019

Rohit Kapoor is vice chairman, CEO, and a member of EXL’s board of directors. An industry pioneer, he co-founded EXL in April 1999 and has led the firm’s rapid evolution from a provider of operational support services to a global leader in analytics and digital solutions. In the early stages of EXL, Mr. Kapoor was instrumental in achieving several acquisitions that established the company’s capabilities and spurred strong avenues of growth. He led the company’s IPO in 2006 and has managed consistent expansion and fiscal performance that outpaced the S&P 400. He also leads EXL’s sustainability initiatives, focused on the continued resilience of the company and ongoing talent development. Prior to EXL, Mr. Kapoor served in various roles at Deutsche Bank’s private banking division. He started his career at Bank of America, where he held several management positions throughout the U.S. and Asia. He has a bachelor’s degree in mechanical engineering from the Indian Institute of Technology Delhi and an MBA from the Indian Institute of Management Ahmedabad. Mr. Kapoor also sat on the board of CA Technologies from 2011 to 2018. He became the lead director of the CA Technologies board before it was acquired by Broadcom. Mr. Kapoor has served as the chairperson of the National Association of Software and Services Companies or NASSCOM BPM Council. He is the director of the American India Foundation and a board member for Pratham USA Tri-State chapter, a nonprofit organization.